{"title":"DELIVERY \u0026 RETURNS","description":"\u003ch2 data-start=\"191\" data-end=\"213\"\u003eShipping \u0026amp; Delivery\u003c\/h2\u003e\n\u003ch3 data-start=\"215\" data-end=\"239\"\u003eShipping Locations\u003c\/h3\u003e\n\u003cp data-start=\"240\" data-end=\"486\"\u003eWe ship \u003cstrong data-start=\"248\" data-end=\"294\"\u003edirectly from Europe and the United States\u003c\/strong\u003e to ensure fast and reliable delivery for our customers worldwide.\u003cbr data-start=\"360\" data-end=\"363\"\u003eOver \u003cstrong data-start=\"368\" data-end=\"412\"\u003e80% of our orders are shipped to the USA\u003c\/strong\u003e, and we have optimized our logistics specifically for American customers.\u003c\/p\u003e\n\u003ch3 data-start=\"488\" data-end=\"502\"\u003eTracking\u003c\/h3\u003e\n\u003cp data-start=\"503\" data-end=\"665\"\u003e✔ \u003cstrong data-start=\"505\" data-end=\"546\"\u003eTracking is included with every order\u003c\/strong\u003e\u003cbr data-start=\"546\" data-end=\"549\"\u003eOnce your order is shipped, you will receive a tracking number so you can follow your package every step of the way.\u003c\/p\u003e\n\u003ch2 data-start=\"1138\" data-end=\"1157\"\u003eCustoms \u0026amp; Duties\u003c\/h2\u003e\n\u003cul data-start=\"1159\" data-end=\"1428\"\u003e\n\u003cli data-start=\"1159\" data-end=\"1237\"\u003e\n\u003cp data-start=\"1161\" data-end=\"1237\"\u003eOrders shipped \u003cstrong data-start=\"1176\" data-end=\"1193\"\u003ewithin the EU\u003c\/strong\u003e are not subject to additional customs fees.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1238\" data-end=\"1428\"\u003e\n\u003cp data-start=\"1240\" data-end=\"1428\"\u003eFor \u003cstrong data-start=\"1244\" data-end=\"1283\"\u003einternational orders outside the EU\u003c\/strong\u003e, customs duties, import taxes, or VAT (if applicable) are the responsibility of the buyer and are not included in the product or shipping price.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1238\" data-end=\"1428\"\u003e\n\u003ch2 data-start=\"1435\" data-end=\"1460\"\u003eReturns \u0026amp; Replacements\u003c\/h2\u003e\n\u003cp data-start=\"1462\" data-end=\"1572\"\u003eAll sales are considered \u003cstrong data-start=\"1487\" data-end=\"1496\"\u003efinal\u003c\/strong\u003e, however we accept returns or replacements \u003cstrong data-start=\"1540\" data-end=\"1571\"\u003eonly in the following cases\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul data-start=\"1574\" data-end=\"1647\"\u003e\n\u003cli data-start=\"1574\" data-end=\"1617\"\u003e\n\u003cp data-start=\"1576\" data-end=\"1617\"\u003eThe item arrives \u003cstrong data-start=\"1593\" data-end=\"1617\"\u003edamaged or defective\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1618\" data-end=\"1647\"\u003e\n\u003cp data-start=\"1620\" data-end=\"1647\"\u003eThe wrong item was received\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1649\" data-end=\"1663\"\u003eImportant:\u003c\/h3\u003e\n\u003cul data-start=\"1664\" data-end=\"1915\"\u003e\n\u003cli data-start=\"1664\" data-end=\"1717\"\u003e\n\u003cp data-start=\"1666\" data-end=\"1717\"\u003eYou must contact us \u003cstrong data-start=\"1686\" data-end=\"1706\"\u003ebefore returning\u003c\/strong\u003e any item\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1718\" data-end=\"1778\"\u003e\n\u003cp data-start=\"1720\" data-end=\"1778\"\u003eReturns without prior authorization will not be accepted\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1779\" data-end=\"1847\"\u003e\n\u003cp data-start=\"1781\" data-end=\"1847\"\u003ePlease provide \u003cstrong data-start=\"1796\" data-end=\"1822\"\u003eclear photos or videos\u003c\/strong\u003e of the issue via email\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1848\" data-end=\"1915\"\u003e\n\u003cp data-start=\"1850\" data-end=\"1915\"\u003eReturned items must include all original contents and packaging\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1917\" data-end=\"1955\"\u003eShipping costs are \u003cstrong data-start=\"1936\" data-end=\"1954\"\u003enon-refundable\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"1957\" data-end=\"2064\"\u003eIf more than \u003cstrong data-start=\"1970\" data-end=\"1981\"\u003e14 days\u003c\/strong\u003e have passed since delivery, we unfortunately cannot offer a refund or replacement.\u003c\/p\u003e\n\u003cblockquote data-start=\"2066\" data-end=\"2188\"\u003e\n\u003cp data-start=\"2068\" data-end=\"2188\"\u003eIn case of unjustified order cancellation, a \u003cstrong data-start=\"2113\" data-end=\"2145\"\u003eminimum 15% cancellation fee\u003c\/strong\u003e may apply due to payment processing costs.\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","products":[],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0235\/3201\/1584\/collections\/ChatGPT_Image_2_._2026_._23_44_22.png?v=1767386866","url":"https:\/\/brother-graphics.com\/collections\/delivery-returns.oembed","provider":"Brothers Graphics","version":"1.0","type":"link"}